JTI Inc. Cleveland

Trailers, Hitches, & Maintenance

JTI, Cleveland trailer experts


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Hitched Up and Ready to Roll in Cleveland 2016-2017

So another year is rolling by. We serviced and sold a lot of trailers, but that’s been true for 80+ years. What’s new?

In the trailer and hitch business, what’s new is technology. Automotive technology has become so familiar we find that our mechanical skills are even more rare than they were 5 years ago. As of today, trailers don’t come with indicator lights telling you your tire pressure is low or your battery’s about to die – but that may not be too far off in the future.

At this year’s NATDA show, trailer technology was on full display. While we have been in the business for more than 80 years, we don’t “just’ rely on our experience. We are constantly incorporating new techniques in our shop, keeping our technicians on their toes with training and new tools, and always working with our vendors to give our customers the best value for their money.

We know a trailer is an investment in your business – and it’s our business to keep you rolling!

Old Trailer? New Trailer? Ohio, We Can Fix That

Locally, we’re finding more of our customers want to customize their trailers to fit their needs and work even harder for them and their businesses. Whether you need to reinforce your ramp door or customize an enclosed trailer to meet your specifications, give us a call. We’ve #beenthere and #donethat as they say on Twitter.

Cleveland Predictions for 2017?

We’ll go out on a limb and say we might have predicted 2016’s Cavaliers would win the NBA Championship. We could say we knew how excited we’d be, but frankly, it was even better than we’d thought it would be. That Tribe/White Sox series was AMAZING and gave a whole new meaning to “wait til next year!”

(If there’s one thing Terry Francona knows about, it’s teamwork.)

Cleveland Browns Still Make Us Wonder

Cleveland Browns: Always something to talk about

We’re not ready to do any fortune-telling regarding the Browns…

What About Snow in Cleveland this Year?

We can absolutely, positively promise you, we’re going to get some snow! How much no one knows but all sources say it’ll be a lot more than last season. What we can promise: we’ll be here, six days a week, working on all makes and models of plows.


Trailer, hitch and road-tested tips on Twitter

What was new in your business in 2016? We’re incorporating more technology to serve our customers better.

Looking for predictions for Cleveland business in 2017? We really can’t claim to be fortune tellers.

Need trailer and hitch experts? That’s us. Give us a call at 440.232.4311 or contact us at JTIinc.com.


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Hush Money: Draw-Tite Hitch Silencing System Rebate

Interested in a Hitch Silencing System? There’s no time like the present! Draw-Tite is offering a $15 rebate and a free QSP now through June 20.

Do we know hitch silencing systems? Heck yeah. Stop in our Oakwood Village showroom or call us to find out more.

440.232.4311DrawTite Header

Got the system, need the rebate form? Download it from the Draw-Tite website.

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JTI, Cleveland trailer experts

440.232.4311

People who depend on their trailers have depended on JTI since 1935. We look forward to serving you, too! Call us with any questions at 440.232.4311. Our showroom is open 6 days a week and you can pop in to see us anytime on  Twitter and Facebook.

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Curt Recalls Hitches Made Exclusively for U-Haul

Associated press reports that 162,000 hitches were recalled – hitches installed exclusively at U-Haul dealers.

It’s a safety thing. Not a lot of details in the AP story, but worth sharing. Important to note: The failure point is at the high end of the load maximum, so the danger is low. Just as important: Curt is making it right.

Share with anyone who might need to know.

#SafetyFirst

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JTI, Cleveland trailer experts

440.232.4311

People who depend on their trailers have depended on JTI since 1935.

We’re here 6 days a week and you can pop in to see us 24/7 on  Twitter and Facebook.


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Accessorize that Trailer!

Boat trKhorCamoEdgeailers, enclosed cargo trailers, motorcycle and snowmobile trailers, open trailers, flat trailers, even refrigerated trailers. Trailers are our business.

But all day long, people who depend on their trailers stop in to buy gloves. Sunglasses. Straps. And dozens (ok, hundreds) of other useful items that make their lives easier and help them get the most out of their trailer.

So, here’s to accessorizing! This A- Z list is by no means comprehensive – if you need a whozit, whatzit, or whattayacallit for your trailer, stop in or call us. If you need it for your trailer, we probably have it.

Trailer Accessories A-Z 

A – ATV Utility Wench – not the most exciting thing, but when you need it you need it!

B – Bicycle Racks. Oh yes we do!

CarryOnGrill-3X4GT-1-1024x597C – Carry-On Grills.

>>> Tailgate to go, baby! >>>>>>>>>

D – Dexter Axle Genuine Replacement Parts (Brake Spring Kits)

E – Edge Eyewear. Look good. Protect your eyes. 

F FAT STRAP bungee cords

G – Gooseneck hitch? We gotcha covered.

H – Highland Ramparts Center & Tri-fold rampsFatStrapBungee

I – Interstate Marine Batteries & Deep Cycle

J- Jacks

K – Keel Roller Bracketsinterstate-batteries-logo-01

L – Lock EM theft deterrent; Lunette Rings, LED Mini Light Bar, LED stop turn & tail license plate lightsRamparts

M – Magnetic Tow Light Kits

N – New trailers? Check. Used trailers? Check.

O – Our experts. It’s not exactly an accessory, but our expertise definitely keeps you and your trailer rolling along.

RolaPlatypusP – Platypus expandable cartop bags, proportional brake controllers, and plenty of other things that start with P. Like parts!

Need a part? Let us know. 

Q – Quick answers, responsive service, and hitches in a hurry. (Just need a hitch? No appointment necessary!) 

R – RACK EM Systems. Whether your equipment is in an enclosed or open trailer, RACK EM systems keep everything in its place.

RACK EM trailer organizing system

Also starts with R: Rainproof Cargo Bag for hitch-mounted cargo carriers, 13 cf, $68.95 #dryisgood

  S – Swift Hitch Full color Backup Camera

  T – Tekonsha Voyager Electronic Trailer Brake Control

  U – Universal Coupler Lock

 V – Ventmate Replacement Vent (Hey, we said useful. Not exciting.)YTGLogo

W – Winch Ropes & WD 40 and other useful things that start with W

X – XL Clip-on Tow Mirrors

Y – Youngstown Gloves – not made in Youngstown, Ohio, but well-made. The right gloves for a lot of different jobs.

Z – Zip Cables!!! (Our customers LOVE these!)

Zip-logo-cable-onlyBreakawayCableAccessories

This is just a sampling of the many items we carry – and what we don’t have in stock, we can order. If you need something that’s not listed here, call us or stop in. We’re here to help! ________________________________________________________________________

JTI, Cleveland trailer expertsSince 1935, people who depend on their trailers have depended on JTI. Call us at 440.232.4311 or stop in to our Oakwood Village showroom, where we’re open Monday – Friday 8am-5pm & Saturday 8am-2pm. And, if you’re the social type, follow us on Twitter @JTI_Inc or like our Facebook page.  ________________________________________________________________________


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The 5 BEST Ways To Avoid Slow Times In Your Business

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The worst thing you can have in any industry is a lull in business. Or is it? You never want to leave your employees with no work to do (not only is it financially stressful, it’s also hard on employee morale). On the other hand, knowing how to productively fill downtime is great for business and for employee satisfaction.

Here are 5 SIMPLE tips to avoid slow business times.

  1. Don’t forget the fundamentals: Customer Service should ALWAYS be your greatest priority.  Think of it this way: For every bad customer experience, you will lose 7-21 customers.  People rarely discuss good experiences (see below), but ALWAYS discuss bad experiences.
  2. Give more than what is expected: With every customer, give them more than they expect: use eye contact, try to learn and remember their name, shake their hand when appropriate, and listen for those little things that will mean a lot to them… and give it to them. Customer Service studies show that it is small things that make a difference: gift wrapping, a consistent smile; a personal phone call reminder, etc. Be creative, it will set you apart from others. Got a lull in business? Call a client you haven’t seen in awhile. “I was wondering how things are going, and wonder if there’s anything we can help you with,” are truly magic words.
  3. Think ahead: if there is a sale and/or service that you provide for your customers; schedule them at the original point of sale.  Hair salons are best at this, when the client is paying, they schedule their next appointment. At JTI, we know when your trailer will need to be serviced based on your business, so we will pre-schedule your service appointment so you do not have to remember. We’ll give you a personal call to remind you, as well, the day before.
  4. Keep your customers interested: Social media engagement, blogging, and/or a newsletter; catered specifically to your brand, posted and sent on a consistent and regular basis will nurture your customer relationships. If anything it is a friendly reminder that says, “Yes, we are still here, and ready for your business whenever you may need us.”
  5. Give Back: Schedule events and personally invite your customers.  They can be fun, educational, and possibly an exhibition of new products and/or services.  Plan to have seasonal events that are all unique. The more you have events, the greater your loyal customer base will be.

BONUS TIP >>> Always say Thank You! if your customers did not exist, your business would not exist.

Thank you for reading our blog!

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At JTI, wScreen Shot 2014-12-23 at 11.28.53 AMe value our customers and employees, and try to follow this advice every day. Would you like to work here? Follow us on Facebook or Twitter to find out when we’re hiring. (Hint: we’re hiring now!)