An interesting article about how governments will change to improve citizen services caught our attention last month. What changes do you anticipate in 2016, technology- and otherwise?
Customer Service at JTI
We’re making some important changes to our internal systems during the first quarter of 2016. As with any change, there will be a few challenges, but we know the end result will be worth it, for both our employees and our customers.
One change we’ve made: we’re collecting a little more information from our customers, to help them individually and also to help us gather some info so that we can provide a better mix of products and services.
If you can’t wait to share your needs (and your email address!) please use our website form to let us know how we can better serve you.
- Do you need to customize your trailer?
- Do you want to be able to schedule service online?
- Do you have questions for the trailer & hitch experts?
Please let us know! And thank you, in advance, for your patience as we upgrade our technology and infrastructure in our retail operations.
Need a new trailer, service, parts, or repair? Call us or stop in to find out why our customers have stuck with us for 80+ years. 440.232.4311